Germantown, TN 38139 rderouss@bellsouth.net 901-355-5169

Timeline

Career Journey

From Medical Record Administrator in 1980 to Senior Consultant today, every role on her record.

  • 1980 to Present
  • 12 roles
  • 40+ years

2020s

10/2022 to Current

Senior Consultant

Achieve Accreditation, LLC

  • Advise skilled nursing and assisted living communities on Joint Commission readiness and accreditation requirements.
  • Assess operational practices and identify gaps in regulatory compliance and survey preparedness.
  • Guide facilities in strengthening policies, procedures, and accreditation-related processes.
  • Provide consultative support to improve organizational readiness and compliance practices.
  • Help healthcare organizations prepare for accreditation reviews through structured improvement strategies.

2010s

07/2018 to 03/2022

Vice President of Healthcare

The Village at Germantown, Germantown, TN

Oversaw healthcare operations across a 50-bed skilled nursing facility and a 60-bed assisted living community, including secured memory care.

  • Rebuilt the leadership team and strengthened organizational culture to improve resident care and operational performance.
  • Increased skilled healthcare census from 75% to more than 90%.
  • Raised assisted living occupancy from 50% to 93% following the COVID-related decline.
  • Established preferred-provider relationships with OrthoSouth, Campbell Clinic, Semmes Murphey, and Baptist Memphis through BPCI-A.
  • Secured approval for five additional skilled nursing beds, opened in March 2022.
  • Earned the AHCA Bronze Award in 2021.

04/2018 to 06/2018

Interim Administrator

The Village at Germantown

Provided interim administrative leadership for the skilled nursing and assisted living operations, maintaining continuity of care and supporting daily facility operations.

  • Oversaw day-to-day operations across skilled nursing and assisted living services.
  • Supported continuity of resident care and essential facility operations during the leadership transition.
  • Coordinated staff and operational priorities to maintain service delivery.
  • Monitored facility performance and supported established care and operational standards.
  • Prepared for the transition to permanent leadership while maintaining focus on resident needs and organizational stability.

03/2016 to 12/2024

Healthcare Consultant

DeRousse Healthcare Consulting, LLC

  • Delivered consulting services across post-acute care, nursing home operations, and healthcare program improvement.
  • Guided facilities through survey readiness, plans of correction, and regulatory compliance initiatives.
  • Prepared organizations for Joint Commission and CARF accreditation reviews.
  • Supported census development and bundled payment initiatives to strengthen operational performance.
  • Advised healthcare leaders on service improvement, process development, and quality-focused strategies.

05/2015 to 03/2016

Administrator

Regional One Health Subacute Care

  • Successfully secured licensure and certification for the new post-acute care service.
  • Developed policies and procedures to establish operational and regulatory foundations.
  • Recruited and hired staff to support facility operations and patient care.
  • Established workflows and operational processes for service delivery.
  • Coordinated facility readiness efforts to support the launch of the skilled nursing program.

04/2015 to 02/2020

Healthcare Consultant

MSK Group (presently OrthoSouth), Memphis, TN

  • Supported an orthopedic physician practice before and during implementation of bundled payment initiatives.
  • Developed a post-acute provider network to support coordinated patient care.
  • Established provider relationships focused on quality, continuity, and appropriate post-acute services.
  • Monitored program performance to identify opportunities for improved financial outcomes.
  • Supported implementation efforts designed to align post-acute care delivery with bundled payment objectives.

2000s

08/2003 to 12/2014

Assistant Administrator

Baptist Rehabilitation Germantown, Germantown, TN

Provided strategic and operational leadership across rehabilitation, pharmacy, radiology, diabetes education, wound management, referral services, plant operations, food and nutrition, and environmental services. Also served as CARF accreditation leader, hospital risk manager, and HIPAA officer.

  • Launched an independently licensed 18-bed skilled rehabilitation unit in 2010, expanding orthopedic rehabilitation capacity and hospital revenue.
  • Spearheaded CARF accreditation growth to 14 accredited programs by 2013, establishing a comprehensive framework for organizational quality and accreditation excellence.
  • Established the Diabetes Education Center in 2005, earning American Diabetes Association recognition for diabetes and gestational diabetes education.
  • Restructured the Wound Prevention and Management Center into a physician-led clinic, improving care delivery and increasing service volume.
  • Led development of specialized rehabilitation services, including the Next Step brain injury and stroke program, Amputee Clinic, and Spasticity Clinic.

1990s

1994 to 2003

Associate Director

Trezevant Episcopal Home, Memphis, TN

Continuing Care Retirement Community.

  • Directed daily operations and strategic planning for a Continuing Care Retirement Community serving more than 350 residents.
  • Led the addition of assisted living to the Continuing Care Retirement Community.
  • Supported organizational performance and delivery of resident-centered services.
  • Led continuing care accreditation efforts, achieving two successful three-year accreditations.

1990 to 1994

Vice President/Administrator

Allen Morgan Health Center

  • Led nursing home operations, overseeing regulatory compliance and service delivery.
  • Expanded facility capacity from 60 to 104 beds while maintaining 95% occupancy.
  • Directed Joint Commission accreditation efforts, supporting a 20-year accreditation record.

1980s

1986 to 1990

Administrator

Allen Morgan Health Center

  • Managed facility operations and supported quality care and regulatory compliance.
  • Contributed to planning and development of a two-story facility addition.
  • Supported continued operational growth and service capacity.

1983 to 1986

Assistant Administrator

Allen Morgan Health Center

  • Supported daily administrative operations and facility management.
  • Assisted with regulatory compliance and accreditation preparation.
  • Coordinated operational priorities to support quality resident care.

1980 to 1983

Medical Record Administrator

Allen Morgan Health Center

  • Managed medical records and supported accurate health information documentation.
  • Maintained records in accordance with applicable confidentiality and documentation requirements.
  • Supported information management processes for patient care and facility operations.

Allen Morgan Health Center is part of Trezevant Episcopal Home. Roles there and at Trezevant form her earlier career.

Next step

See what the career produced

Census, occupancy, accreditation and the programs she built.